{"xsrfToken":"57f0d46344828564ab874ca7b38e8282c7d4de1e_lout","branding":{"id":"1","key":"cs","name":"Conformiq Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Creator 4.6.5 Released!","userInitialAnnouncementMessageWiki":"<p>Conformiq is excited to announce the release of Creator 4.6.5. If you want to know more, please raise a ticket or write to support@conformiq.com.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Creator 4.6.5 Released!","announcementMessage":"Conformiq is excited to announce the release of Creator 4.6.5. If you want to know more, please raise a ticket or write to support@conformiq.com.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00bd9d","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10007,"serviceDeskId":1,"name":"Conformiq Support","description":"<p>Welcome! You can raise a request for Conformiq Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"9","name":"Training request","descriptionHtml":"","callToAction":"Training request","introHtml":"","icon":10477,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,7,8,9,4],"2":[9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7d396170-b87e-302a-94bc-156ede082aab","appLinkName":"System Confluence","appLinkUrl":"https://conformiq.atlassian.net/wiki","spaceKey":"CS","spaceName":"Conformiq Support","spaceUrl":"https://conformiq.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CQS","serviceDeskId":1,"kbLinkDomainURLs":["https://conformiq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CQS","userLanguageHeader":"Creator 4.7.0 Released!","userLanguageMessageWiki":"<p>Conformiq is excited to announce the release of Creator 4.7.0. If you want to know more, please raise a ticket or write to support@conformiq.com.</p>","defaultLanguageHeader":"Creator 4.7.0 Released!","defaultLanguageMessage":"Conformiq is excited to announce the release of Creator 4.7.0. If you want to know more, please raise a ticket or write to support@conformiq.com.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODQxZTk2Ni04MmU0LTRmOWMtYWQ0Ny1mNGI5YjYyMDEyYmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MjUyMTEsIm5iZiI6MTc0MzQyNDAxMX0.Pg8gLriNqai_xhycszmfl4qDL8VgXAt2iHWo-yIQR5k","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"d841e966-82e4-4f9c-ad47-f4b9b62012ba","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":7,"projectId":10007,"form":{"name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","intro":"<p>Let us know your idea for a new feature.</p>","instructions":"","icon":10535,"iconUrl":"https://conformiq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10077","fieldConfigId":"10193","label":"Request Background","description":"What do you want to achieve and why? We may be able to give you more insights.","descriptionHtml":"<p>What do you want to achieve and why? We may be able to give you more insights.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10078","fieldConfigId":"10194","label":"Current Behaviour","description":"Describe in detail the steps being followed currently and the behaviour observed.","descriptionHtml":"<p>Describe in detail the steps being followed currently and the behaviour observed.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10079","fieldConfigId":"10195","label":"Change Request Description","description":"Describe the change requested with references to Current Behaviour.","descriptionHtml":"<p>Describe the change requested with references to Current Behaviour.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/7","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/7","calendarParams":{"firstDay":0,"date":"2025-03-31T15:26:51+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7d396170-b87e-302a-94bc-156ede082aab","appLinkName":"System Confluence","appLinkUrl":"https://conformiq.atlassian.net/wiki","spaceKey":"CS","spaceName":"Conformiq Support","spaceUrl":"https://conformiq.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CQS","serviceDeskId":1,"kbLinkDomainURLs":["https://conformiq.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODQxZTk2Ni04MmU0LTRmOWMtYWQ0Ny1mNGI5YjYyMDEyYmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0MjUyMTEsIm5iZiI6MTc0MzQyNDAxMX0.Pg8gLriNqai_xhycszmfl4qDL8VgXAt2iHWo-yIQR5k","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"d841e966-82e4-4f9c-ad47-f4b9b62012ba","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=conformiq","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"57f0d46344828564ab874ca7b38e8282c7d4de1e_lout","baseUrl":"https://conformiq.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://conformiq.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d841e966-82e4-4f9c-ad47-f4b9b62012ba","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ceb12938f381465d88d4a59b2ca5006c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}