Support Platform Guide - Overview

The document presents details about Conformiq’s Support Platform – based on Jira Service Desk - for contacting Support team for various services.
The services offered by Conformiq Support team are:

1. Providing clarifications/solutions to customer queries related to tool functionality, modelling best practices, Test Case Generation, Import and Export integrations, error handling, Test Execution.

2. Considering suggestions for improving the product’s features and functionality.

3. Enrollment of candidates to Green Belt Training-cum-Certification program of Conformiq Creator.

There are two channels provided by Conformiq to customers for raising the queries.